Return Policy + buySAFE

At DrapeStyle we want each and every Customer to be delighted with their purchase. If you have any questions regarding measuring, fabric selection or design advice prior to ordering please do not hesitate to call one of our Designers at 800.760.8257. We would be happy to discuss your order and provide any assistance possible.


buySAFE

DrapeStyle Offers buySAFE:

buySAFE: DrapeStyle is pleased to offer it's Customers buySAFE. buySAFE provides shoppers with ultimate peace of mind by giving them a confident and guaranteed shopping experience when they buy from a buySAFE Merchant.

buySAFE provides online merchants a "bonding" service to provide you with a more confident, safe and secure online shopping experience. It’s as simple as A, B, C.

A) Merchant Inspection.
buySAFE inspects and underwrites an online merchant to ensure they are reliable, financially stable and committed to provide you with a great online shopping experience.

B) Merchant Monitoring & Display of buySAFE Seal.
buySAFE then monitors merchants daily to ensure they always deliver on their terms of sale, thus assuring you of an overall safe online shopping experience.

C) 3-in-1 Guarantee for Total Peace of Mind.
buySAFE merchants also provide you with a guarantee that includes:

1. $25,000 Purchase Guarantee.
Full 3rd party guarantee of your purchase terms of sale.

2. $10,000 ID Theft Protection.
Comprehensive identity theft coverage to safeguard your personal information.

3. $100 Price Guarantee.
If the published store price drops within 30 days of a purchase, buySAFE pays the difference.

buySAFE is a unique solution. Its patented method for ensuring a trusted and fully guaranteed online shopping experience is the easiest and best way to ensure that when you buy online, it will be a safe, reliable and confident shopping experience.

Please Note that in order to bond a purchase, the buySAFE Option Must be Selected at Checkout.

Learn More by visiting buySAFE



Return Policy:

Custom Curtains and Drapery: Due to their custom specifications, custom curtains and drapery may not be returned. DrapeStyle guarantees all Custom Products against defects in material or workmanship. In the event of a defect, DrapeStyle will, at our discretion, repair or re-make the item at our expense.


Hardware: Custom Hardware or any hardware which has been cut to measure or altered may not be returned. Standard size hardware which has not been altered may be returned within 30-days of receipt and will be subject to a 25% re-stocking fee.


Woven Shades: Due to their custom specifications, Woven Shades may not be returned. DrapeStyle guarantees all Custom Products against defects in material or workmanship. In the event of a defect, DrapeStyle will, at our discretion, repair or re-make the item at our expense.


THE | OUTLET: We do not accept returns on any items sold in THE | OUTLET.



Shipping & Lead Time:


How we ship: At DrapeStyle we package each set of drapery in plastic which is heat sealed to protect the drapery and fabric in transit. All drapery is shipped via FedEx Home Delivery with a "Signature Required" upon delivery. Requiring a signature at delivery helps to protect drapery being left on doorsteps where they can be exposed to elements or theft.


Lead Time: 4-6 Weeks for in-stock fabrics. Our Customer Service Representatives will contact you if an extended lead time is expected.


 

About DrapeStyle:


At DrapeStyle we're passionate about designing and manufacturing the highest quality custom draperies available anywhere and delivering the best value to our Customers as possible. Value that comes from purchasing a premium product directly from the Manufacturer. After all, DrapeStyle is where Professional ASID Designers have been buying their drapery, valances and roman shades for years. 


So why do Designers specify DrapeStyle for their commercial and residential projects? Why has DrapeStyle received accolades from House and Garden Magazine, The San Francisco Chronicle, Southern Living and Veranda just to name a few?


Here are some of the reasons why those who know drapery, insist on DrapeStyle:


DrapeStyle makes each set of curtains and drapes to order in our California Studio. On average, our Team Members have over 15 years of experience in sewing the highest quality drapery for Professional Designers throughout the US and Canada. Nothing here is "ready made". Whether designing a home, restaurant or hotel, Professional Designers put their trust in DrapeStyle and each drape we make includes the same quality features:


DrapeStyle Only Uses 54" Wide Fabric: The foundation of a well-made custom drape is heavyweight (125g), high-quality 54" wide fabric. 54" fabric is more expensive than the 48" wide fabrics used to make "ready-mades" sold by chain stores and "online discounters", but Professional Designers who are concerned with quality would never recommend cheaper 48" wide fabrics.


Double Side Hems: One of the many reasons DrapeStyle uses 54" wide fabric is to make double side hems on each panel that leaves our Studio. Double side hems not only look better but, because we are doubling the amount of fabric on each edge, double side hems will add years of life to your drape. 


Double Bottom Hems: Another critical feature of quality drapes is a 4" Double Bottom Hem. Again, we double the amount of fabric at the bottom hem to add weight, fullness and a longer life.


DrapeStyle Only Uses Hanes Linings and Interlinings: Hanes is one of the oldest textile manufacturing firms in America and one of the few surviving. While Hanes is well known for their clothing fabrics, those in the Textile Industry know Hanes for their high-quality linings and interlinings. Designers insist on Hanes because they know that without a high quality lining or interlining the sun will fade and destroy any drape quickly. A high quality lining not only makes the drape look better and feel better but it is critical to ensuring your drapes will not fade or disintegrate from the sun.


5" Buckram Headings: The "heading" is the top of the drape. When DrapeStyle makes any drape with a pleated heading we always use a high quality 5" buckram material sewn into the pleat. This buckram material stiffens the fabric to avoid sagging and reenforces the fabric while opening and closing the drapes.


And our best quality feature, Our People. When you call DrapeStyle you’ll be speaking with a Professionally Trained Designer, not a sales person. Our Designers can help you determine the best fabrics, sizes and application for your project. We’ll even create a sketch for you if you need one.


And of course all of our products are 100% Guaranteed. If there is a problem with your drapes we’ll fix them or remake them. Should you ever need them hemmed or altered in the future we’ll do it free, for the life of the drapes.


You can certainly find cheaper drapes anywhere. But if you want gorgeous, high quality custom drapes that you will be proud to hang in your home, you won't find a better value than DrapeStyle.



 

DrapeStyle carries a huge inventory of Fabrics and Trims by:

Trina Turk ®

Kelly Werstler ®

Celerie Kemble ®

Kravet ®

Schumacher ®

Sunbrella ®

Barbara Barry ®

Alexa Hampton ®

Windsor Smith ®



Drapery Hardware:

DrapeStyle is a leading distributor of Drapery Hardware and feature a full line of Decorative Wood Hardware and Finials, Contemporary Metal Hardware in Stainless Steel and Iron.


In addition to all standard sizes of drapery rods, single brackets, double brackets and traverse systems, DrapeStyle can custom fabricate metal hardware to any size or application. All metal hardware can be powder coated for outdoor installation.



Commercial & Hospitality:

For information regarding DrapeStyle Commercial and Hospitality services please click here.


Custom Outdoor Drapery:

DrapeStyle Manufacturers the Following Products in The USA.

  • Custom Drapery in Silk, Linen, Velvet, Polyester and Sheer Fabrics.
  • RV (Recreational Vehicle) Drapery
  • Home Theater Drapery
  • Outdoor Drapery including Cabanas
  • Custom Drapery Hardware
  • Custom Tapestries
If you do not see what you are looking for please do not hesitate to contact us by calling toll-free: 877.814.6760



Memo Program:
DrapeStyle offers a generous "Memo Program". We will gladly send you one of our panels on loan for 2 weeks. Ask a DrapeStyle Designer for details.

DrapeStyle Designers are members of ASID (American Society of Interior Designers).



International:
DrapeStyle ships to Canada, Europe and Australia. Please call + 714-957-2588 Ext: 112 for shipping and export information and international orders.

Trade Accounts:
DrapeStyle welcomes Trade Accounts. If you are a ASID Member or Design Professional with a valid Re-Sales Certificate you can register to become a Trade Partner by Clicking Here. Once we have received your information we will email you further instructions and details about the DrapeStyle Trade-Only Program.


DrapeStyle is an Allied Member of ASID and Window Coverings Association of America.

ASID Logo



Privacy and Security:
DrapeStyle, Inc. respects the privacy and security of our Customers.

The information that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. This information may also be shared with other marketers to bring you offers of interest. If you prefer that we do not share your name and address with other marketers, please email us at Opt Out.



All of the data collected on our website is done through an encrypted secure socket layer (SSL). This SSL is the industry standard for securing personal or sensitive data.