Satisfaction Guarantee

 

If you're not completely satisfied, neither are we. At DrapeStyle we've been making custom drapery for Home Owners and Designers in the US and Canada for over a decade. We pride ourselves on delivering the very highest quality available at the best value. Most importantly, we want our Customers to be delighted with their purchase. Please feel free to call one of our Designers if you need any assistance in measuring, Drapery, Roman Shade or Hardware selection or just some design advice before ordering at 800-760-8257.

Our Warranty and Return Policy

DrapeStyle guarantees all of our Products are free of any defects in manufacturing or workmanship. In the event of a defect we will remake the Drapery or Roman Shades within 90 days of receipt. If you are simply not happy with the fabric choice or style just return your drapes within 30-day for 50% credit towards a replacement product. Please call for a Return Authorization before shipping any merchandise back. It's just that simple

Price Match Program

At DrapeStyle we are committed to delivering the highest quality Custom Window Treatments at the absolute best pricing and value anywhere. Let us prove it to you with our Price Match Program. Simply fax us a copy of a quote from any manufacturer of comparable Drapery, Roman Shades, Woven Wood Shades, Roller Shades or Hardware and let us prepare a DrapeStyle quote for you. We are confident that we will save you money while providing you amazing quality, and we'll even throw in a coordinating pillow to say thanks.

Just fax your quote to our Sales Design Team at 714-242-9049 and give us 6-8 hours to respond with a DrapeStyle quote. We're confident you'll be delighted with the result.

Drapery Hardware Return Policy

Un-Altered or Un-Cut drapery hardware may be returned within 14 days of delivery and is subject to a 25% restocking fee. A Return Authorization (RA) is required.

Altered (Cut or Modified) drapery hardware are not eligible for return.

Refunds are processed via the same method as payment and take 7-10 days to complete.

DrapeStyle's Optional Purchase Protection

DrapeStyle's option Purchase Protection is available at check-out and provides the following additional benefits to your purchase

Price Protection Guarantee If the price of the product(s) you purchased from DrapeStyle drops within 30-days of your purchase you will receive the difference plus 10%. Excludes purchases made in THE | OUTLET.

Perfect Fit Guarantee If you mis-measured for your drapes or just need a little adjustment, we have you covered. Our Perfect Fit Guarantee provides you up to two complimentary alterations within the first 60-days of your purchase so you can be assured of that "Perfect Fit"! *

* Excludes Roman Shades, Hardware and items purchased in THE | OUTLET. Does not include adding widths, adding length or altering pleats or pleat style. Customer is responsible for shipping charges. Purchase Protection is an optional feature that must be purchased at time of check-out. Purchase Protection can not be purchased retroactively.